Returns and Refunds

If you’d like a refund, please contact us stating the reason why you need to return your item(s). Returns are free provided you have complied with our Returns and refunds policy.

Returns and Refunds Policy

You’ll need to return any items you no longer wish to keep within 14 days of receiving your order. If you’re returning an order to us, you’ll need to contact us. We’ll arrange for a returns label to be sent to you for return by Royal Mail.

Within 14 days, we can only take returns if the item is in its original condition, with its original packaging and we’d expect the item to be undamaged. If you have a faulty item, please get in touch. Your message should include your model number and order details. You have 30 days to return the goods and request a refund.

It can take up to 14 days from returning your items for a refund to be credited to the payment card that was used to place the order.